Return your pump

Thank you for hiring a Medela breast pump. Create and print below your FREE Return Label to return it to any UPS Drop off point. We will stop your recurring payments as soon as we receive the pump back, in line with our returns policy.

Create your Return Label with UPS

We are currently experiencing difficulties due to delays related to COVID-19. Whilst we aim to deliver your Rental Order as advised in your order confirmation email, please note that your delivery may be delayed due to circumstances beyond our control, for which we apologise.

Also we are experiencing high call volume due to the current situation with COVID-19; if you are unable to reach us by telephone please email [email protected].

Please note, Medela UK Customer Services office hours are now 9:00am to 3.30pm Monday to Friday. If you are unable to reach us by telephone please email [email protected].

For Information on coronavirus (COVID-19) and Breastfeeding, click here. For up-to-date information on coronavirus (COVID-19) visit the UK Government and Public Health website here.